SuperHandy The Passport Pro 4-Wheel Mobility Scooter

The Passport Pro 4-Wheel Mobility Scooter by SuperHandy

Are you looking for a unique, portable, and affordable 4-wheel mobility scooter? The Passport Pro 4-Wheel Mobility Scooter is perfect for you!

Whether you’re taking an exotic vacation, cruise, or just strolling around your hometown, travel scooters will enhance your mobility, independence, and personal experience. You’ll be able to see more, do more, and enjoy more while riding around on your new travel scooter. 

Experience the convenience of the SuperHandy The Passport Pro 4-Wheel Mobility Scooter, equipped with a 48V Brushless motor offering forward and reverse capabilities. Enjoy a total range of up to 6.5 miles (10km) or 1 hour and 45 minutes per full battery charge.

Feature-Packed Travel Scooter

With a maximum weight capacity of 275 lbs, this lightweight frame weighs only 26 lbs when broken down (total weight is 35 lbs). It comes complete with foot pegs and a convenient attachable tote bag for stowing away personal items. Dimensions: Folded - 24 x 22.4 x 16.5 inches, Unfolded - 40 x 24 x 37 inches.

The Passport Pro Portable Design

Experience the ultimate convenience with our SuperHandy Passport Pro 4-Wheel Mobility Scooter. Our collapsible and easy-to-transport design quickly disassembles into five lightweight pieces, fitting easily into the trunk of an average-sized sedan. It features a detachable 48V battery (BL481-SH) that can be swapped out for a backup in seconds. The three-wheel design ensures easy maneuverability in tight spaces, providing a sharp turning radius for comfortable navigation over any smooth surface with our flat-free, solid, non-marking rubber tires.

Parts  and Features Overview

Aluminum Footrest

Ultra-Compact Fold

Quick-Fold Latch

Seat Height Flexibility

Enhanced Suspension

Adjustable Handle Height

Features & Benefits

• 48V Brushless Motor with Forward and Reverse Capabilities: Smooth and efficient operation, easy maneuvering in tight spaces.
• Total Range of Up to 6.5 Miles per Charge: Sufficient travel distance for daily activities, offering more independence.
• Max Weight Capacity of 275 lbs: Accommodates a wide range of users, providing sturdy support and stability.
• Lightweight Frame: Easy to transport and store, weighing only 26 lbs when broken down.
• Detachable 48V Battery (BL481-SH): Easily swappable battery for extended use without long downtime.

Why We Like It!

• Easy Maneuverability with a Sharp Turning Radius: Effortless navigation in confined spaces, ideal for indoor use.
• Flat-Free Solid Non-Marking Rubber Tires: Durable tires that won't leave marks on floors, ensuring smooth operation.
• Includes 2 SuperHandy 48V Li-ion Batteries: Always have a backup ready, extending operational time.
• Manual Fast-Acting Drum Brake System: Quick and effective stopping power for enhanced safety.
• Wide 16.9” Fully Padded Faux Leather Seat and Backrest: Comfortable and supportive seat for extended use.

The Passport Pro Documents

 Passport Pro Product Manual

The Passport Pro Specification

The Passport Pro Mobility Scooter Warranty

The warranty covers 12 months for workmanship, excluding issues caused by improper usage or operations not following specifications.

SUPERHANDY ONE-YEAR LIMITED WARRANTY

1. Eligibility:
This warranty only applies to products purchased directly from SuperHandy or from one of our authorized distributors/resellers. SuperHandy is a registered brand under the ownership of Great Circle Machinery Corp. Products purchased from unauthorized third-party dealers are not covered by this warranty. In such cases, any replacement parts or units will need to be purchased.
2. Warranty Coverage:
SuperHandy ("Brand"), under the ownership of Great Circle Machinery Corp., warrants to the original purchaser ("Purchaser") that the product ("Product") will be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of original purchase ("Warranty Period"). Should the Product fail to conform to this warranty, the Brand will, at its discretion, either provide replacement parts or, in cases where the entire product is shown to be irreparable, replace the product, provided the Purchaser follows the procedures outlined below.
3. Limitations:
This warranty does not cover damage or malfunctions caused by:
Normal wear and tear. b) Improper installation, misuse, abuse, negligence, or accidents. c) Unauthorized repairs or modifications. d) Natural disasters or other external causes.
4. Warranty Claim Procedure:
To make a warranty claim:
Contact SuperHandy’s customer service within the Warranty Period, providing a description of the issue and proof of purchase. b) Upon validation of the claim, the Manufacturer may, at its discretion, send out replacement parts that address the problem. c) If the Purchaser provides conclusive evidence that the entire item is not repairable or usable, the Manufacturer may, at its discretion, issue a replacement product. d) If a Purchaser is unable to perform necessary repairs, and a local power equipment shop is engaged for repairs, the Manufacturer may consider reimbursement or other accommodations on a case-by-case basis, but such accommodations are not guaranteed under this warranty.
5. Limitation of Liability:
The manufacturer’s liability under this warranty is limited to the provision of replacement parts or the replacement of the Product. Manufacturer shall not be liable for any incidental, consequential, or special damages resulting from the use or inability to use the Product.
6. No Other Warranties:
This warranty is the sole and exclusive warranty provided by the Manufacturer for the Product and is in lieu of all other warranties, representations, guarantees, and conditions, whether express or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement.
7. Governing Law:
This warranty shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Notwithstanding the foregoing, any legal proceedings arising out of or relating to this warranty shall be brought exclusively in the federal or state courts located in California, and the parties consent to the personal jurisdiction and venue of these courts.

Return and Refund Policy

Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you have questions, please send an email to support@firstclassmobility.com or call us at 307-243-4414

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at  307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.com at any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:

Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.

Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.

These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns.

All our products are sourced directly from our manufacturers and partner brands. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Due to significantly increasing LTL/freight shipping costs, any outright returns will incur a 25% restocking fee plus the cost of in/out shipping, and a 2.9% transaction fee. If you are replacing the product with another item, we may be able to help cover some of the associated costs, depending on the product.

Please note, certain products listed below are non-returnable and non-refundable. Under specific circumstances, we can consult with the manufacturers to see if a return is feasible. If the manufacturer agrees to a return, a restocking fee, both-way shipping costs, and a 2.9% transaction fee will apply regardless. This comprehensive policy ensures that we can continue providing high-quality service while managing the increased logistics costs effectively.

Products manufactured by these Vendors are Non-Returnable:

• AFIKIM
• Assured Comfort
• Charme Tech
• Dawn House
• eFoldi
• Green Transporter
• Immersus
• Medacure Inc
• Pushpak Motors
• ROHO
• Scoota Trailer
• SleepSafe Beds

 
Product Categories that are Non-Returnable:

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
• Wheelchair Cushions
• Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-7 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 25%.+ 3% transaction fee. 

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Returns

The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page. 

All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details. 

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.