Lightweight and Strong Design for Everyday Use
The Essentials Rollator is a lightweight and sturdy mobility aid designed for everyday use. It can support up to 300 pounds and has a comfortable 18-inch wide seat, with a seat height of 23 inches, making it a great fit for most people. Even though it's strong, the rollator itself weighs only 15 pounds, making it easy to move around and carry.
Essential Rollator Options
The Essentials line offers lightweight and functional mobility options for different needs. The Walker features 5" wheels and folds easily for travel. The Rollator adds 6" swivel wheels for better maneuverability, while the Compact Rollator is designed for easy folding and includes a shopping bag. For extra storage, the Shopping Rollator comes with a large bag, rear basket, and padded seat, providing simple and practical choices for everyday use.
Essentials Walker
The Essentials Walker is a lightweight and easy-to-use travel walker. It has 5-inch front wheels, a padded seat, a backrest, a cane holder, and a cup holder. You can adjust the height of the handles and seat to fit your needs. It folds up compactly for easy storage and can hold up to 300 lbs.
Essential Walker Brochure
Essential Rollator
This rollator has big 8-inch wheels that work well both indoors and outdoors. The handles are easy to grip, and you can adjust their height for extra comfort. The padded seat and backrest give you a comfortable place to sit, and there’s a storage bag under the seat for carrying your things.
Essentials Compact Rollator
The Essentials Compact Rollator is a lightweight and easy-to-use walker that offers comfort and convenience. It comes with a shopping bag, backrest, cane holder, and cup holder. You can adjust the handle and seat height for a better fit. It folds up compactly for easy storage and has 8-inch front wheels and 7-inch rear wheels. The rollator can support up to 300 lbs.
Essentials Shopping Rollator
The Essentials Shopping Rollator is a lightweight and easy-to-use walker designed for shopping. It comes with a large storage bag, a front swivel wheel, and an extra rear basket for additional storage. It also features a padded seat for comfort. The handles can be adjusted for height, and it folds up compactly for easy storage. The rollator has 8-inch front wheels and 7-inch rear wheels. The front bag holds up to 33 lbs, the rear bag up to 11 lbs, and the rollator itself supports up to 300 lbs.
Features and Benefits
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Adjustable Handle Height: Customizable for a more comfortable and ergonomic grip.
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Padded Seat and Backrest: Provides a comfortable resting spot when you need to sit during outings.
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Under-Seat Storage Bag: Conveniently stores personal items, keeping essentials close at hand.
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Easy-to-Use Locking Brakes: Ensures safety by securing the rollator in place when stationary.
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Tool-Free Assembly: Quick and simple setup, allowing you to start using it right away.
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Foldable Design: Makes it easy to store or transport when not in use.
Documents
Specification
Essential Rollator+ Storage Bag
| Seat height |
22" (55.88 cm) |
| Handle height range |
35" - 38" (89 - 96.5 cm) |
| Seat size |
15.5" x 13.5" (39.4 x 34.3 cm) |
| Distance between handles |
16.5" (42 cm) |
| Distance between wheels |
18.25" (46.4 cm) |
| Overall width |
24.75" (63 cm) |
| Overall length |
22.5" (57.15 cm) |
| Depth folded |
8" (20 cm) |
| Wheel diameters |
6" (15 cm) |
| Weight capacity |
300 lbs (136 kgs) |
| Rollator weight |
15.25 lbs (6.92 kgs) |
Essential Walker
| Seat size |
15.5" x 13.5" (39.4 x 34.3 cm) |
| Distance between handles |
16" (40.6 cm) |
| Distance between wheels |
18.5" (47 cm) |
| Overall width |
22.5" (57 cm) |
| Overall length |
20" (50.8 cm) |
| Depth folded |
5" (12.7 cm) |
| Wheel diameter (front) |
5" (12.7 cm) |
| Weight capacity |
300 lbs (136 kgs) |
| Walker weight |
12.8 lbs (5.8 kgs) |
Essential Compact Rollator
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Specifications |
| Seat height |
20" (51 cm) |
| Handle height range |
32" - 36.75" (81.3 - 93.4 cm) |
| Seat size |
17" x 8" (43.2 x 20.3 cm) |
| Distance between handles |
16" (40.6 cm) |
| Distance between wheels |
17" (43.2 cm) |
| Overall width |
24.5" (62.2 cm) |
| Overall length |
25" (63.5 cm) |
| Depth folded |
8" (20 cm) |
| Wheel diameter (front) |
8" (20 cm) |
| Wheel diameter (back) |
7" (17.75 cm) |
| Weight capacity |
300 lbs (136 kgs) |
| Rollator weight |
16.95 lbs (7.7 kgs) |
Essentials Shopping Rollator
| Feature |
Measurement |
| Seat height |
21" (53 cm) |
| Handle height range |
37" - 39.75" (94 - 101 cm) |
| Seat size |
14" x 9.5" (35.6 x 24 cm) |
| Distance between wheels |
13.75" (35 cm) |
| Overall width |
20.5" (52 cm) |
| Overall length |
28.25" (71.75 cm) |
| Depth folded |
12" (30.5 cm) |
| Wheel diameter (front) |
8" (20 cm) |
| Wheel diameter (back) |
7" (17.75 cm) |
| Weight capacity (front bag) |
33 lbs (15 kg) |
| Weight capacity (rear bag) |
11 lbs (5 kg) |
| Weight capacity |
300 lbs (136 kg) |
| Rollator weight |
18 lbs (8.2 kg) |
Warranty Information
- The Triumph rollator comes with a 2-year warranty for the frame, while all other components are covered for 1 year against material and workmanship defects.
Return and Refund Policy
Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email to support@firstclassmobility.com or call us at 307-243-4414
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.com at any time.
Cancellations of Custom Orders
Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:
Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.
Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.
These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns.
All our products are sourced directly from our manufacturers and partner brands. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.
Due to significantly increasing LTL/freight shipping costs, any outright returns will incur a 25% restocking fee plus the cost of in/out shipping, and a 2.9% transaction fee. If you are replacing the product with another item, we may be able to help cover some of the associated costs, depending on the product.
Please note, certain products listed below are non-returnable and non-refundable. Under specific circumstances, we can consult with the manufacturers to see if a return is feasible. If the manufacturer agrees to a return, a restocking fee, both-way shipping costs, and a 2.9% transaction fee will apply regardless. This comprehensive policy ensures that we can continue providing high-quality service while managing the increased logistics costs effectively.
First Class Mobility offers a 30-day return policy for unused items in their original packaging. As authorized partners with various brands, please note that some brands have their own return policies.
EWheels allows returns within 14 days, provided the item is unopened, unused, and in its original packaging.
Products manufactured by these Vendors are Non-Returnable:
Company List
- AFIKIM
- Assured Comfort
- Charme Tech
- Dawn House
- Green Transporter
- Immersus
- Medacure Inc
- ObboMed
- Pushpak Motors
- Prius Healthcare
- Pro Active Medical Protekt Aire
- ROHO
- Scoota Trailer
- SleepSafe Beds
- Span America Mattress
- Journey - The Perfect Sleepchair (custom made to order)
- Wellell
Product Categories that are Non-Returnable:
Non-Returnable Product Categories
- Adjustable Beds
- Hospital Beds - (cannot be returned - special order item)
- Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
- Wheelchair Cushions
- Specificied Scooters and Wheelchair brands
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.
Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Please Read the Following
When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:
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I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
- I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
- I understand that products need to be returned unopened and unused. An additional restocking fee may occur.
- I understand that if my order has left the warehouse, I am unable to receive a full refund.
- I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 25%.+ 3% transaction fee.
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery. If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Returns
The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page.
All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details.
Missed Delivery and Return Policy
In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:
- A 25% restocking fee of the product's total purchase price.
- Outbound and return shipping costs associated with the delivery attempt.
We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible
BOGO Promotions
In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.
All customers agree that they have read, understand, and agree to the terms and conditions above.
Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].
Chargebacks
Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
Contact support@firstclassmobility.com with any questions,
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
