Domus 1 & 2s Alternating Pressure Redistribution Mattress System by Wellell
The Domus 1 & 2s Alternating Pressure Redistribution Mattress System by Wellell is designed for individuals at moderate to high risk of pressure injuries. This system features an alternating pressure redistribution mechanism that enhances pressure injury management while being accessible and easy to use.
The Domus 2 comes with a 78"L x 33"W x 5"H Dimension with 260lbs Capacity , while the Domus 1 supports up to 220 pounds and a 77"L x 35"W x 2.5"H dimension. This makes it an effective solution for a variety of patient needs, providing reliable pressure relief and comfort.
Reliable Pressure Relief for Patients
The Domus mattresses provide effective pressure relief care for both long-term and home care patients. They are lightweight and compact, making them easy to handle. The heel slope design ensures reliable pressure relief for the heels, while the medical-grade PVC material enhances hygiene and safety. These mattresses serve as ideal transition options for homecare, offering a combination of comfort and quality.
Easy Pressure Adjustment
The intuitive pump interface allows caregivers to easily adjust the pressure settings based on the patient's weight, ensuring optimal comfort and support throughout their care.
Quick Pump Attachment
Caregivers can quickly secure the pump to most beds using the adjustable hanger design, streamlining the setup process and enhancing efficiency during patient care.
Anti-Sliding Design
The anti-sliding extension flap can be tucked under the existing mattress to prevent the pad from moving, providing a stable surface for the patient and reducing the need for constant readjustments.
Heel Support for Comfort
The heel slope design promotes even pressure distribution across the lower legs, effectively reducing pressure on the heels and improving overall comfort for patients.
Features and Benefits
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Heel Slope Design: Fills the space behind the Achilles tendon, distributing pressure evenly across the lower legs to minimize the risk of heel breakdown.
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Optimal Pressure Redistribution: Offers an alternating pressure mode that enhances prevention against pressure injuries, ensuring effective care for vulnerable patients.
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Compact Pad Design: Provides accessible and reliable pressure relief, making it ideal for various care settings, including home and long-term care.
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Adjustable Hangers: Compatible with most bed frames for easy installation and stable support.
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Extension Flaps: Can be tucked under standard mattresses to secure the pad in place, preventing movement during use.
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Intuitive Pressure Adjustment: Features an analog weight indicator for easy and precise pressure settings, ensuring maximum comfort for patients.
Important Notice: Due to health and hygiene regulations, this product is non-returnable. We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.
Documents
Domus 1 & 2s Specifications
| Feature |
Domus 2 |
Domus 1 |
| Mattress Dimension |
77"L x 33"W x 5"H |
77"L x 35"W x 2.5"H |
| Mattress Weight |
8.38 lbs |
5.07 lbs |
| Maximum Patient Weight |
260 lbs |
220 lbs |
Warranty Information
- Most products on our Wellell website come with a 12-month warranty against manufacturing defects.
📦 Order Acknowledgment
Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.
💳 Payment Authorization
Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.
📦 Stock & Availability
After you order, we confirm stock availability.
- In stock? We ship it.
- Out of stock/backorder? We’ll contact you with options:
- Estimated restock date
- Alternative product
- Full refund upon request
🔄 Order Updates
We’ll keep you updated by email, including tracking info once your item ships.
🚫 Order Cancellation
We understand that things change. Here's our cancellation policy:
- Within 24 hours: Free cancellation
- After 24 hours: Subject to a 10–25% restocking fee depending on the brand
- Custom orders: Cannot be cancelled once processing begins
- If your order has already shipped, it cannot be canceled.
Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat
🔁 Returns & Refunds
Returns are accepted within 30 days, subject to the following:
Return Requirements:
- Item must be unused, in original packaging, with all accessories and documents
- Subject to 25% restocking fee
- Shipping costs (both ways) are non-refundable and paid by the customer
Return Process:
Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.
🚫 Non-Returnable Items
Some products cannot be returned due to hygiene, customization, or manufacturer policies.
Non-Returnable Categories:
- Adjustable Beds
- Hospital Beds (special order)
- Mattresses (custom/hygiene item)
- Red Light Therapy Devices
- Wheelchair Cushions & Support Surfaces
- Certain Scooters and Wheelchairs
For a full list of non-returnable brands, click here.
🚚 Shipping & Delivery
Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.
📦 Damages Upon Delivery
Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.
Damage not reported within 24 hours may not be eligible for a claim.
📭 Missed Deliveries
If you're unavailable during delivery and the item is returned to the sender:
- 25% restocking fee applies
- You’re responsible for both outbound and return shipping costs
To avoid this, contact the freight carrier or our team to reschedule your delivery.
🎁 BOGO Promotions
For Buy One, Get One offers:
- Both items must be returned for a full refund
- If only one is returned, store credit or a replacement will be offered
- Return shipping and restocking fees may still apply
🔧 Warranty
All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:
- Proof of purchase
- Warranty documentation
After the return period, warranty claims must be handled directly with the manufacturer.
⚠️ Chargebacks
We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.
📌 Agreement Acknowledgment
By purchasing from FirstClassMobility.com, you agree to the following:
- Inspect your package upon delivery and report any damage within 24 hours
- You are responsible for return/exchange shipping costs
- Returns must be unopened and unused
- Orders that have shipped are not eligible for a full refund
- Refunds will be adjusted for shipping, handling, and a 25% restocking fee
📬 Contact Us
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Wellell Domus 1 & 2s Product Brochure