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Wellell Optima Prone Alternating Pressure Mattress

SKU PD09502
by Wellell
Save 29% Save 29%
Original price $13,999.00
Original price $13,999.00 - Original price $13,999.00
Original price $13,999.00
Current price $9,999.00
$9,999.00 - $9,999.00
Current price $9,999.00

1 year warranty


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Optima Prone Alternating Pressure Mattress by Wellell

The Wellell Optima Prone Alternating Pressure Mattress is designed to provide advanced care and comfort for people at high to very high risk of pressure injuries, especially those who need to stay in the prone (face-down) position. This mattress automatically adjusts to lift the shoulders and relieve pressure across the entire body, making it easier to manage and prevent pressure sores. It supports patients weighing up to 550 pounds, and has a dimension with a 79" L x 36"W and 8" H.

Wellell Optima Prone Alternating Pressure Mattress for Seniors

Optima Prone Gentle Head Support for Easy Adjustments

The Optima Prone mattress gently lifts the shoulders and creates space below the chin, making it easy to adjust head position comfortably. This hospital bed mattress feature allows for safe and smooth repositioning, giving you reliable support with minimal effort and ensuring that airway tubing stays clear.

Wellell Optima Prone Adjustable Mattress

Optima Prone Relax and Rest Easy

The Optima Prone mattress is designed to offer soothing. With advanced pressure-relief features, it gently reduces pressure on key areas, making each moment more comfortable and refreshing. Whether you’re relaxing, napping, or resting for longer periods, this mattress provides a soft, supportive experience for the body. Best choice for patient care.

Wellell Optima Prone Alternating Pressure Mattress - Comfortable Mattress

Optima Prone Simple to Use Air Cell Firmness

Ease and convenience are built right in. The Optima Prone’s air cells are easy to adjust, allowing you to find just the right level of support without hassle. Quick, simple adjustments make it easy to stay in a comfortable position, so you can enjoy relaxing with no fuss or worry.

Wellell Optima Prone Alternating Pressure Mattress - Adjustable Air Cells

Optima Prone Easy Airway and Tubing Management

The Optima Prone mattress lets you deflate individual air cells to help organize airway and fluid tubing. This design helps prevent blockages, ensuring smooth flow for treatments like hemodialysis. It improves your comfort while also making things easier for caregivers, creating a better experience for everyone.

Optima Prone Alternating Pressure Mattress

Optima Prone Gentle Protection for Your Face

The special headrest design features a soft pillow and a sculpted pocket for your ears, providing extra comfort while you rest. This design reduces pressure on your face and ears when lying in a prone position, helping to keep you comfortable and safe from potential injuries. You can also adjust the firmness to suit your needs, ensuring a cozy and supportive experience.

Wellell Optima Prone Alternating Pressure Mattress for Seniors

Wellell Optima Prone Alternating Pressure Mattress

The Wellell Optima Prone Alternating Pressure Mattress features a unique design that protects the patient’s face and ears during the prone position. Its patented air cell technology helps prevent pressure sores and injuries in these sensitive areas, ensuring comfort and safety for patients during prolonged periods of lying face down. This innovative mattress system provides optimal pressure relief, reducing the risk of complications and supporting a more comfortable recovery for patients in critical or postoperative care.

Optima Prone Essential Features

Optima Prone Essential Features

Features and Benefits


  • Automated Shoulder Lift: This lifts your shoulders gently, making it easy for caregivers to adjust your head. It keeps you safe and comfortable while you rest.

  • Customizable Air Cells: You can change the firmness of each air cell to fit your comfort. This helps reduce pressure on sensitive areas for a better rest.

  • Easy Airway Management: The design allows easy access to airway and fluid tubing, preventing blockages and ensuring smooth medical treatments.

  • Soft, Protective Headrest: The headrest has soft padding and ear pockets to support your face and ears, reducing pressure and making it more comfortable.

  • Smooth Adjustments: It’s easy to set up and adjust the mattress, allowing quick changes to keep you comfortable.

  • Advanced Pressure Relief: The design helps prevent discomfort and pressure injuries during long rests, keeping you relaxed.

  • Durable Construction: Made with strong materials, this mattress is built to last and provide consistent comfort over time.

Important Notice: Due to health and hygiene regulations, this product is non-returnable.   We recommend verifying the dimensions and specifications before purchase to ensure it meets your needs.


Documents




Specification


Specifications
Mattress
Maximum Patient Weight 550
Length 79"
Width 36"
Height 8"
Type 8" / Replacement
Weight 30.8lbs
Top Cover Material Poly / PU
Cell Material TPU
Pump
Dimension 13.4"L x 6.5"W x 10.2"H
Weight 12.1 lbs
Supply Voltage 120 – 230 V / 50-60 Hz
Therapy Mode Max firm / Alternating / Continuous / Low Pressure / Seat Inflation (Automatic) / Position Mode
Noise Level < 37 dB

Warranty Information


  • Most products on our Wellell website come with a 12-month warranty against manufacturing defects. 

Product Video


 

Wellell Authorized Dealer

Wellell Manufacturer's Product Warranty


Most products on our Wellell website come with a 12-month warranty against manufacturing defects. Check individual product listings for specific warranty details. If a defect occurs during the warranty period due to manufacturing issues, Wellell will provide replacement parts at no cost. Some manufacturers offer longer warranties, while others have shorter terms for certain items like batteries. Please note that wear and tear items and consumables are not covered by the warranty.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

  • In stock? We ship it.
  • Out of stock/backorder? We’ll contact you with options:
    • Estimated restock date
    • Alternative product
    • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

  • Within 24 hours of placing your order: Free cancellation.

    • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

  • After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

  • Custom orders: Cannot be canceled once processing has begun.

Please note:

  • Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

  • Refunds are only issued within 7 days of purchase.

  • Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

  • All cancellations must be submitted in writing.


Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

  • Item must be unused, in original packaging, with all accessories and documents

  • A 25% restocking fee applies

  • Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

 

  • Non-Refundable Categories

    Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

    • Beds

    • Batteries and Chargers

    • All Lifts (including Residential and Vehicle Lifts)

    • Lift Chairs, Geri Chairs, and Patient Room Chairs

    • Mattresses

    • Mobility Accessories

    • Patient Lifts

    • Red Light Therapy Devices

    • Wheelchair Cushions and Support Surfaces

    • Slings

    • Vehicle Lifts

    • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

 

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

  • A 25% restocking fee will be deducted

  • Shipping costs (both ways) are non-refundable and the customer’s responsibility

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

  • Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

  • You will be given tracking details to monitor your shipment.

  • We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

  • If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

  • You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

  • Proof of purchase

  • Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

  • Inspect your package upon delivery and report any damage within 24 hours
  • You are responsible for return/exchange shipping costs
  • Returns must be unopened and unused
  • Orders that have shipped are not eligible for a full refund
  • Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:


Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

Wellell Optima Prone FAQ's

What is the purpose of the Optima Prone system?

The Optima Prone is a specialized pressure-reducing support surface designed to prevent pressure injuries, optimize workflow, reduce clinical workload, and improve patient outcomes during prone position ventilation.

How does the Shoulder Lifting Mode benefit patients and caregivers?

The Shoulder Lifting Mode relieves muscle hyperextension and stress in the shoulder area by offering two adjustable angles. It also supports head repositioning by lifting the shoulders, reducing caregiver workload, and minimizing the risk of airway tubing obstructions.

How does Optima Prone protect the patient’s face and ears?

The patented air cell design prevents pressure sores and injuries on sensitive areas like the face and ears during prone positioning.

Can head repositioning be performed by a single caregiver?

Yes, head repositioning can be completed by one caregiver. The system mechanically supports the shoulders and creates space for the chin, simplifying the process and ensuring safety.

What measures does Optima Prone take to reduce infection risks?

The top cover is made with welded seams to prevent fluid ingress, reducing the risk of contamination and infection.

How does the system handle tubing management?

Customizable airflow and individual air cell adjustments allow caregivers to organize and manage tubing effectively, minimizing the risk of obstructions.

What safety features are included in emergencies?

The system includes a CPR knob that allows for quick mattress deflation during emergencies.

What are the key features of the top cover material?

The 4-way stretch top cover offers low shear, low friction, vapor permeability, and moisture protection, ensuring optimal immersion and envelopment for the patient.

What certifications and compliance standards does Optima Prone meet?
  • Pump: Water-resistant standards (IP21)
  • Mattress: Flame-retardant standards (EN597-1, EN597-2)
  • Environmentally compliant with RoHS and WEEE standards.

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