The XSTO M4: Smart Mobility Designed Around Your Life.

The XSTO M4 is a next-generation power wheelchair designed for individuals who refuse to be limited. Its intelligent self-balancing system keeps you level on slopes, curbs, uneven paths, and daily terrain-automatically.  Seat height adjusts from 13.66" to 25.59", letting you transfer more easily, sit at eye level, or reach higher surfaces with less strain.

It folds, separates into three modules, and fits in most car trunks, a rare feat for a chair with a 330 lb capacity and advanced terrain capability.

If you want a chair that thinks, adapts, and lets you move with stability and confidence, the award-winning M4 delivers comfort, control, and freedom in every environment.

Intelligent Self-Balancing on Slopes and Obstacles

The XSTO M4 uses an automatic self-balancing system that adjusts the seat angle when going up or down slopes or over obstacles. This helps reduce sudden shifts and keeps the user more steady on uneven terrain.

Adjustable Seat Height and Tilt Angle for Enhanced Support

The XSTO M4 Adjustable Power Chair features a dynamic seating system that allows users to adjust both the seat height and tilt angle with ease. These adjustments promote proper posture, improve pressure distribution, and make everyday transfers and positioning more convenient.

360° Steering With App Control

Mecanum wheels let the device turn 360° in place for easy maneuvering. You can control it using the joystick, or use the optional smartphone app for remote operation.

Folding and Modular Design for Easy Transport

The XSTO M4 Foldable Power Chair folds using a one-key system for quick storage. Its modular build lets you separate the chair into three parts, making it easier to lift and place in most car trunks. 

Power That Keeps You Moving

The XSTO M4 comes with a high-capacity 25.55V 15.5Ah lithium battery, offering up to 11 miles per charge for everyday travel.

Black Friday Bonus: For a limited time, we’re including the 24V 10.4Ah airline-approved battery at no additional cost — perfect for travellers who want a ready-to-fly setup.

Why the XSTO M4 Stands Out

Additional Features

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Stylish Color Options for the XSTO M4 Power Wheelchair

Express your personality with the XSTO M4’s vibrant color selections! Choose from eight eye-catching shades.

Documents

XSTO M4 Power Wheelchair Brochure

Warranty Information

• The XSTO M4 Self Balancing Portable Power Wheelchair comes with 5 years warranty for the body frame, 14 months for the battery and motor, 1 year for the motor controller and 6 months for the crawler track.

Happy Customers

★★★★★

What features I like about the M4 are that you can raise and lower the height, tilt the chair, and take it on the sand at the beach — all features that my current chair can't do.

★★★★★

M4 is my favorite power chair ever. Both an elevating seat and a reclining seat feature make me enjoy the warm sunshine, and its weight is lighter than most other elevating chairs — cool!

★★★★★

Being elevated 12 inches and remote control is amazing! Nice quality chair, great extra features. The XSTO M4 is very well made and offers me a smooth and quiet driving experience.

XSTO M4 Videos

Limited Warranty

XSTO Co.,Ltd warrants to the original consumer purchaser that the XSTO product will be free from defects in workmanship and material under normal consumer use during the applicable warranty period identified in the 'Warranty Period' section below, subject to the exclusions set forth below.

This warranty statement sets forth XSTO's total and exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.


Warranty Period

We provide 5 years for the body frame, 14 months for the battery and motor, 1 year for the motor controller and 6 months for the crawler track. The normal wear out is not included in the warranty. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that plans can change, and we’ll do our best to accommodate.

• Within 24 hours of placing your order: Free cancellation.

  • Exception: If your order has already been processed a 25% restocking fee may apply even within the first 24 hours.

• After 24 hours: A 25% restocking fee will apply, certain brands cannot be cancelled,

• Custom orders: Cannot be canceled once processing has begun.

Please note:

• Some orders are processed and paid immediately. If your order has already been processed or shipped, it cannot be canceled.

• Refunds are only issued within 7 days of purchase.

• Returns requested after 7 days, up to 14 days, are only eligible for an exchange and may be subject to a restocking fee.

• All cancellations must be submitted in writing.

Pre-Orders
Please note that pre-orders are paid upfront to secure your item. While we always strive to meet the estimated shipping timelines, delays may occasionally occur due to factors outside of our control (such as manufacturing or supplier issues). Because pre-orders are reserved and allocated in advance, they are non-refundable. If a refund is requested, a restocking fee will apply.

💵 Refunds

Returns that require a refund are only accepted within 7 days of receiving your item. To qualify, the product must be unused, in its original packaging, and include all parts, accessories, and paperwork. Refunds are issued to the original payment method, minus shipping, handling, and restocking fees.

🔁 Returns (Exchanges)

Returns for exchange are accepted within 14 days of receiving your item, subject to the following conditions:

• Item must be unused, in original packaging, with all accessories and documents

• A 25% restocking fee applies

• Shipping costs (both ways) are non-refundable and the customer’s responsibility

🚫 Non-Returnable Items

Some products cannot be returned or refunded due to hygiene, customization, or manufacturer policies. These include (but are not limited to):

• Non-Refundable Categories

  Please note that all sales are final. The following categories and brands are non-returnable and non-refundable:

  • Beds

  • Batteries and Chargers

  • All Lifts (including Residential and Vehicle Lifts)

  • Lift Chairs, Geri Chairs, and Patient Room Chairs

  • Mattresses

  • Mobility Accessories

  • Patient Lifts

  • Red Light Therapy Devices

  • Wheelchair Cushions and Support Surfaces

  • Slings

  • Vehicle Lifts

  • All products sold under the brand Discover Your Mobility (these items fall under all of the above non-refundable categories)

➡️  For the full list of non-returnable brands, please [click here].

⚠️ Defective or Damaged Items

If a product arrives defective or damaged, the manufacturer will offer a replacement at no cost to you. You must report the issue within 24 hours of delivery and return the defective item before a replacement can be shipped. A prepaid return label will be provided.

If you choose not to accept a replacement and instead request a return, the order will be treated as a standard return. In this case, the following applies:

• A 25% restocking fee will be deducted

• Shipping costs (both ways) are non-refundable and the customer’s responsibility
  
  

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

Large Freight Deliveries (Including the PLIFT by Discover Your Mobility)

• Large freight deliveries are not usually returned to sender. They will be dropped off at the delivery address you provide.

• You will be given tracking details to monitor your shipment.

• We are not responsible for missed deliveries, as the freight carrier will leave the item at your address.

Returns to Sender

• If an order is refused at delivery or otherwise returned to sender, a 25% restocking fee will apply.

• You are also responsible for both outbound and return shipping costs in such cases.

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase

• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer. Where items cannot be repaired, the manufacturer will require the defective item to be returned before a replacement can be shipped.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

By placing an order, you acknowledge our return, refund, and delivery policies. These terms will be provided to your financial institution in the event of a dispute.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site
  
  

Disclaimer
All product specifications, including weights, dimensions, and battery ranges, are provided by the manufacturer and are intended as a general guide. Actual measurements may vary slightly due to manufacturing tolerances, optional accessories, or product updates.

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.