ComfyGO Z-4 Ultra-Light Electric Mobility Scooter

Looking for an affordable mobility scooter with lightweight convenience? Discover the Z-4 Lightweight Portable Mobility Scooter from ComfyGO! Designed with a sleek four-wheel structure, this scooter offers enhanced stability and durability, making it perfect for users of all ages. Experience effortless mobility with the Z-4, your ideal companion for easy and reliable transportation

Z-4 Ultra-Light Quick-Detach Frame

The ComfyGO Ultra-Light Electric Mobility Scooter is a sleek and compact scooter 4 wheel mobility scooter designed for easy disassembly, allowing users to break it down for convenient transport and storage effortlessly. 

With its quick-detach frame, the heaviest piece weighs just 30 lbs, ensuring swift assembly or disassembly in under 30 seconds. The Z-4 boasts a maximum capacity of 350lb, providing robust support while reaching a maximum speed of 5mph. 

All-Terrain Performance

The Z-4 ​​mobility scooter offers simple and intuitive controls, designed for comfortable use with either the left or right hand. Powered by a 250W bridge motor, it delivers exceptional performance across various terrains. The intelligent electromagnetic braking system ensures reliable stopping capabilities, providing a safe and smooth driving experience. Enhanced visibility is guaranteed with the inclusion of front upper and lower dual headlights, making the Z-4 ​​a practical and versatile choice for your mobility needs.

Customize Your Scooter

The Z-4 ​​mobility scooter is designed for ultimate portability, easily detaching into six pieces to fit even the smallest car trunks. With two interchangeable color accents to choose from, you can personalize your scooter and change its appearance to suit your style. The Z -4 also features an adjustable-width super seat, specifically developed for optimal comfort. Experience the perfect combination of convenience, customization, and comfort with the Z-4 ​​mobility scooter.

Airline & Cruise Approved

The Z-4 ​​mobility scooter offers two lightweight battery options to suit your needs: the 12AH and 30AH lithium-ion batteries. The 12AH battery is airline and cruise approved, providing a range of up to 13 miles, while the 30AH battery offers an extended range of up to 30 miles but is not airline approved. Designed for user convenience, both batteries can be charged while installed in the scooter or independently, ensuring uninterrupted mobility and ease of use. Choose the Z-4 ​​for a versatile and adaptable mobility solution tailored to your requirements.

Documents

User manual

Z-4 Ultra-Light Electric Mobility Scooter Specifications

Warranty

3-year warranty for the frame
1-year warranty for motor and electronics
6 months for batteries

Z-4 Electric Scooter FAQ

1. Does my scooter arrive fully assembled?
   Your scooter will arrive almost fully assembled. You will need to attach a few remaining parts.
2. Can my scooter go on an airplane or cruise?
   Yes. The 12AH (288WH) lithium-ion battery is approved by most airlines and cruise lines. Confirm with the airline or cruise line before traveling.
3. I’ve run out of battery. Can I push my scooter?
   Yes. To push the Z-4, turn off the power and disengage the motor by pulling the levers into the unlocked position, enabling free-wheel mode.
4. Does the armrest raise?
   Yes. Both armrests can raise for easier access and closer positioning to a table.
5. How do I charge the battery?
   You can charge the battery directly. Charging takes 6-8 hours for a fully empty battery, less for a partially charged one. Unplug the charger once fully charged.
6. Does my scooter come with a warranty?
   Yes. The Z-4 scooter includes a 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
7. Can I use my scooter on dirt and grass?
   Yes. The Z-4 can easily handle low grass and compacted dirt surfaces.
8. Where can I find the serial number of my scooter?
   The serial number is located on the frame near the footrest, in the product manual, and on the shipping box.

Product Video

Warranty Information

By our warranty agreement, all new products come with a limited warranty. Batteries are covered by a six-month warranty, while spare parts have a one-year warranty. However, the limited warranty does not cover labor costs or device malfunctions caused by the owner's misuse or negligence. It also excludes non-durable components and parts subject to normal wear and tear that may need replacement over time, such as rubber materials, accessories, wheels, brakes, and plastic parts. All warranty claims require proof of purchase and the serial number.
Please note that the warranty does not cover the following conditions:
Functional problems: Issues related to normal use and aging, such as surface coating, plating, or natural fading of resins.
Replacement of consumable materials: Items like tires, fuses, plastic parts, glass parts, lubricants, etc., due to wear and tear.
Service fees: Any fees for inspection, adjustment, oil changes, or cleaning services.
Dealer-performed maintenance: Fees for service and maintenance performed by dealers as specified by our factory.
Unauthorized maintenance: Costs for maintenance at unauthorized service centers.
Failure to check issues: If you fail to regularly check and address issues outlined in section 7 of the user manual.
Improper maintenance: If incorrect or improper maintenance is performed.
Unauthorized repairs: Maintenance or repairs conducted by unauthorized personnel.
Improper use: Operating the product outside of the recommended guidelines in the manual, including overloading the scooter.
Modifications: Any unauthorized modifications made to the wheelchair.
External factors: Damage caused by external elements such as soot, chemicals, bird droppings, acid rain, flying debris, metal powder, etc.
Natural disasters: Damage resulting from events such as typhoons, floods, fires, earthquakes, or other natural disasters.

📦 Order Acknowledgment

Once your order is placed, you'll receive a confirmation email with the order details. This means we’ve received your order and are starting to process it.

💳 Payment Authorization

Your payment method is pre-authorized at checkout. You’ll only be charged once we verify and prepare your order for shipment.

📦 Stock & Availability

After you order, we confirm stock availability.

• In stock? We ship it.
• Out of stock/backorder? We’ll contact you with options:
  • Estimated restock date
  • Alternative product
  • Full refund upon request

🔄 Order Updates

We’ll keep you updated by email, including tracking info once your item ships.

🚫 Order Cancellation

We understand that things change. Here's our cancellation policy:

• Within 24 hours: Free cancellation
• After 24 hours: Subject to a 10–25% restocking fee depending on the brand
• Custom orders: Cannot be cancelled once processing begins
  
• If your order has already shipped, it cannot be canceled.

Please contact us as soon as possible to cancel:
📞 307-243-4414 | ✉️ support@firstclassmobility.com | 💬 Website Chat

🔁 Returns & Refunds

Returns are accepted within 30 days, subject to the following:

Return Requirements:

• Item must be unused, in original packaging, with all accessories and documents
• Subject to 25% restocking fee
• Shipping costs (both ways) are non-refundable and paid by the customer

Return Process:

Contact us to get a Return Authorization.
Once returned and inspected by the manufacturer, your refund will be issued to the original payment method. Inspections typically take 7–10 business days.

🚫 Non-Returnable Items

Some products cannot be returned due to hygiene, customization, or manufacturer policies.

Non-Returnable Categories:

• Adjustable Beds
• Hospital Beds (special order)
• Mattresses (custom/hygiene item)
• Red Light Therapy Devices
• Wheelchair Cushions & Support Surfaces
• Certain Scooters and Wheelchairs

For a full list of non-returnable brands, click here.

🚚 Shipping & Delivery

Most orders ship within 1–3 business days and are delivered within 4–8 business days, unless otherwise noted.
Orders from Canada may take longer due to customs clearance.

📦 Damages Upon Delivery

Please inspect your package immediately upon delivery.
If there’s damage, take photos of the box, product, and damage, and email them to support@firstclassmobility.com within 24 hours with your order number and a short description.

Damage not reported within 24 hours may not be eligible for a claim.

📭 Missed Deliveries

If you're unavailable during delivery and the item is returned to the sender:

• 25% restocking fee applies
• You’re responsible for both outbound and return shipping costs

To avoid this, contact the freight carrier or our team to reschedule your delivery.

🎁 BOGO Promotions

For Buy One, Get One offers:

• Both items must be returned for a full refund
• If only one is returned, store credit or a replacement will be offered
• Return shipping and restocking fees may still apply

🔧 Warranty

All products are covered by the manufacturer’s warranty. Terms vary by brand. We can provide:

• Proof of purchase
• Warranty documentation

After the return period, warranty claims must be handled directly with the manufacturer.

⚠️ Chargebacks

We’re here to help — please contact us first to resolve any issues. Fraudulent chargebacks will be considered theft and pursued legally.

📌 Agreement Acknowledgment

By purchasing from FirstClassMobility.com, you agree to the following:

• Inspect your package upon delivery and report any damage within 24 hours
• You are responsible for return/exchange shipping costs
• Returns must be unopened and unused
• Orders that have shipped are not eligible for a full refund
• Refunds will be adjusted for shipping, handling, and a 25% restocking fee

📬 Contact Us

Need assistance? Reach out anytime:

• Phone: 307-243-4414
• Email: support@firstclassmobility.com
• Live Chat: Available on the bottom-right of our site

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.