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PRO Matt Plus Mattress – Advanced Pressure Relief and Patient Comfort
The PRO Matt Plus Mattress by Joerns Healthcare is a high-quality, non-powered therapeutic mattress designed to enhance patient comfort and support. Its unique combination of air and foam cells is strategically zoned to mimic the pressure relief of a low air loss mattress system, helping to reduce the risk of pressure injuries. This mattress can hold up to 500lbs capacity. Available in multiple mattress size options.
Unlike traditional air mattresses, it requires no pump or maintenance—automatically re-inflating in key areas like the shoulders, torso, and feet without caregiver intervention. For added safety, an option with raised side walls is available, providing extra security and helping to prevent falls.
PRO Matt Plus – Easy Care Pressure Relief Mattress
The PRO Matt Plus Mattress offers simple, effective pressure relief with a self-calibrating system that requires no manual inflation. The standard waterproof nylon cover provides a smooth, low-friction surface to protect the patient's skin. For added comfort, a stretch cover option is available, offering more flexibility and a snug fit. The mattress needs minimal maintenance, only requiring regular surface cleaning, making it a reliable choice for caregivers.
PRO Matt Plus Mattress Features and Benefits
Patient Security: Enhances patient safety, even when optional raised sidewalls are not used.
Cut-Out Design: Facilitates easy ingress/egress, allowing for smooth patient transfers.
Self-Calibrating System: Requires no manual inflation, ensuring easy setup and use.
Waterproof Nylon Therapy Cover: Offers a low-friction, low-shear surface, reducing skin irritation and enhancing comfort.
Optional Raised Sidewalls and Stretch Cover: Raised sidewalls for added safety, and stretch cover for improved flexibility and a snug fit.
Maintenance-Free: Only requires normal surface cleaning, reducing caregiver workload.
Non-Powered Use: Functions without a control unit for simple, low-maintenance therapy.
Alternating Pressure Therapy: Converts to alternating pressure therapy with the attachment of an optional control unit as needed.
Four-Zone System: Four zones (head, shoulder, torso, and foot) with inner air core, mimicking the pressure profile of a low air loss mattress.
Viscoelastic Topper: One-inch topper enhances pressure redistribution, providing extra comfort for the patient.
Clinical Indications
The PRO Matt Plus is a reactive surface designed to provide optimal pressure relief for patients at risk of developing pressure injuries. It helps prevent and treat Stage 1 and 2 pressure injuries and can also assist in the treatment of uncomplicated Stage 3 and 4 pressure injuries, especially for patients who need to be turned frequently. For Stage 3 or 4 injuries, caregivers should reposition the patient off the pressure wound at least twice.
When used with the optional pump, the PRO Matt Plus becomes an active surface with alternating pressure, which helps further relieve pressure and improve circulation, aiding in the treatment of uncomplicated Stage 3 or 4 pressure injuries. These guidelines are recommendations, and the final decision should be based on the individual patient's needs, as assessed by the clinician. You can check this also for a set of mattress system Pro Matt Plus Mattress System.
Mattress: Covered for 2 years against defects in materials and workmanship.
Cover & Electromechanical Components (compressors, valves, circuit boards, hoses, couplers): Covered for 1 year under normal use.
Product Video
Warranty Information
Mattress: Covered for 2 years against defects in materials and workmanship.
Cover, Electromechanical Components (compressors, valves, circuit boards, hoses, couplers): Covered for 1 year under normal use.
Order Processing
Once your order is placed, you will receive an order confirmation email confirming that we have received and begun processing your order.
Stock availability is confirmed after purchase:
In stock: Your order will be prepared and shipped.
Out of stock/backorder: We will contact you with available options, which may include an estimated restock date, an alternative product, or a refund if you choose not to proceed.
You will receive email updates throughout the process, including tracking details once your order ships.
Cancellations within 24 hours may be approved at our discretion only if the order has not been placed/paid with the supplier or shipped.
Returns
Returns are accepted within 7 days of delivery for most products. All approved refunds are subject to a 25% restocking fee, and all shipping and any white-glove delivery costs are non-refundable.
After 7 days, and up to 14 days from delivery, eligible orders may be exchanged only, subject to the same condition requirements.
Certain products, including pre-orders, backorders, custom items, and select brands, are final sale and not eligible for return, refund, or exchange. After 14 days from delivery, all sales are final.
Condition of Returns
Returned items must be unused, in their original packaging, and include all accessories, components, and documentation. Return shipping costs are the customer’s responsibility and are non-refundable.
Pre-orders and backorders are paid in full at the time of purchase to secure inventory that is specifically allocated to your order.
Once placed, we immediately commit funds with our suppliers and reserve inventory. For this reason, pre-orders and backorders cannot be cancelled and are non-refundable once confirmed.
Estimated shipping timelines are provided in good faith. Delays may occur due to factors outside our control, including manufacturing schedules, supplier availability, or freight and logistics issues.
If an exception is approved at our sole discretion, a cancellation and restocking fee will apply and will be deducted from any approved refund.
Final Sale Items
The following categories are non-returnable and non-refundable:
Beds and mattresses
Batteries and chargers
All lifts (residential, vehicle, and patient lifts)
Lift chairs, geri chairs, and patient room chairs
Wheelchair cushions, support surfaces, and slings
Mobility accessories
Red light therapy devices
All products sold under the brand Discover Your Mobility
View the full list of non-returnable brands here .
Defective or Damaged Items
If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.
A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.
If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.
Damage not reported within 24 hours may not be eligible for a claim.
Missed Deliveries & Refused Shipments
Large or freight items are delivered to the address provided at checkout and are typically not returned to sender. Tracking details will be provided.
If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and you are responsible for all outbound and return shipping costs.
Warranty
All products are covered by the manufacturer’s warranty, which varies by brand. We can provide proof of purchase and assist with documentation; however, warranty claims are handled directly by the manufacturer.
After the return period, repair or replacement decisions are subject to the manufacturer’s warranty terms and may require return of the defective item.
Chargebacks & Disputes
If you experience any issues with your order, please contact us first so we can assist.
By placing an order, you acknowledge and agree to this policy. In the event of a payment dispute or chargeback, this policy and supporting documentation may be provided to your financial institution for review.
Agreement & Disclaimer
By placing an order with FirstClassMobility.com, you confirm that you have read, understood, and agree to this policy, including applicable restocking fees, shipping costs, and final sale exclusions.
All product specifications are provided by the manufacturer as a general guide. Actual measurements and performance may vary due to manufacturing tolerances, optional accessories, or product updates.
Pro Matt Plus Mattress User Manual