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Joerns Healthcare PRO Matt Plus Mattress Only

SKU PMP3680NZBA
Save 12% Save 12%
Original price $1,650.00
Original price $1,650.00 - Original price $1,753.00
Original price $1,650.00
Current price $1,452.00
$1,452.00 - $1,543.00
Current price $1,452.00

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PRO Matt Plus Mattress – Advanced Pressure Relief and Patient Comfort

The PRO Matt Plus Mattress by Joerns Healthcare is a high-quality, non-powered therapeutic mattress designed to enhance patient comfort and support. Its unique combination of air and foam cells is strategically zoned to mimic the pressure relief of a low air loss mattress system, helping to reduce the risk of pressure injuries. This mattress can hold up to 500lbs capacity. Available in multiple mattress size options.

Unlike traditional air mattresses, it requires no pump or maintenance—automatically re-inflating in key areas like the shoulders, torso, and feet without caregiver intervention. For added safety, an option with raised side walls is available, providing extra security and helping to prevent falls.

Pro Matt Plus Mattress by Joerns Healthcare

PRO Matt Plus – Easy Care Pressure Relief Mattress

The PRO Matt Plus Mattress offers simple, effective pressure relief with a self-calibrating system that requires no manual inflation. The standard waterproof nylon cover provides a smooth, low-friction surface to protect the patient's skin. For added comfort, a stretch cover option is available, offering more flexibility and a snug fit. The mattress needs minimal maintenance, only requiring regular surface cleaning, making it a reliable choice for caregivers.


PRO Matt Plus Mattress Features and Benefits


  • Patient Security: Enhances patient safety, even when optional raised sidewalls are not used.
  • Cut-Out Design: Facilitates easy ingress/egress, allowing for smooth patient transfers.
  • Self-Calibrating System: Requires no manual inflation, ensuring easy setup and use.
  • Waterproof Nylon Therapy Cover: Offers a low-friction, low-shear surface, reducing skin irritation and enhancing comfort.
  • Optional Raised Sidewalls and Stretch Cover: Raised sidewalls for added safety, and stretch cover for improved flexibility and a snug fit.
  • Maintenance-Free: Only requires normal surface cleaning, reducing caregiver workload.
  • Non-Powered Use: Functions without a control unit for simple, low-maintenance therapy.
  • Alternating Pressure Therapy: Converts to alternating pressure therapy with the attachment of an optional control unit as needed.
  • Four-Zone System: Four zones (head, shoulder, torso, and foot) with inner air core, mimicking the pressure profile of a low air loss mattress.
  • Viscoelastic Topper: One-inch topper enhances pressure redistribution, providing extra comfort for the patient.

Clinical Indications

The PRO Matt Plus is a reactive surface designed to provide optimal pressure relief for patients at risk of developing pressure injuries. It helps prevent and treat Stage 1 and 2 pressure injuries and can also assist in the treatment of uncomplicated Stage 3 and 4 pressure injuries, especially for patients who need to be turned frequently. For Stage 3 or 4 injuries, caregivers should reposition the patient off the pressure wound at least twice.

When used with the optional pump, the PRO Matt Plus becomes an active surface with alternating pressure, which helps further relieve pressure and improve circulation, aiding in the treatment of uncomplicated Stage 3 or 4 pressure injuries. These guidelines are recommendations, and the final decision should be based on the individual patient's needs, as assessed by the clinician. You can check this also for a set of mattress system Pro Matt Plus Mattress System.


Documents



Pro Matt Plus Mattress Specifications


Weight Capacity
Maximum Weight Capacity 500 lbs
Mattress Dimensions
Width 36" (91.4cm) or 42" (106.7cm)
Length 80" (203.2cm) or 84" (213.4cm)
Height 7" (17.8cm)
Cover
Material Zippered Nylon or 2-way Stretch
Warranty
Mattress Warranty 5 years
Cover Warranty 1 year

Warranty Information


  • Mattress: Covered for 2 years against defects in materials and workmanship.
  • Cover & Electromechanical Components (compressors, valves, circuit boards, hoses, couplers): Covered for 1 year under normal use.

Product Video


Joerns Healthcare Authorized Dealer

Warranty Information

Mattress: Covered for 2 years against defects in materials and workmanship.
Cover, Electromechanical Components (compressors, valves, circuit boards, hoses, couplers): Covered for 1 year under normal use.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Eligible products may be returned within 7 days of delivery with prior return authorization.

Approved returns may be subject to:

  • A 25% restocking fee
  • Non-refundable outbound shipping charges
  • Non-refundable white-glove delivery charges (if applicable)
  • Return shipping costs paid by the customer

Returned items must be unused, in original packaging, and include all parts, accessories, manuals, and documentation.

Return requests submitted after 7 days of delivery may not be eligible for approval at our discretion.

To request a return authorization, please contact:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

  • Beds and mattresses

  • Batteries and chargers

  • All lifts (residential, vehicle, and patient lifts)

  • Lift chairs, geri chairs, and patient room chairs

  • Wheelchair cushions, support surfaces, and slings

  • Mobility and Lift accessories 

  • Red light therapy devices

  • All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here 

Non-Returnable Accessories

Accessories are final sale and are not eligible for return or refund unless they arrive damaged, defective, or were shipped in error.

For purposes of this policy, an accessory is any optional add-on, enhancement, replacement component, comfort item, positioning aid, storage item, battery, charger, or similar product designed for use with a primary piece of durable medical equipment.

Examples include, but are not limited to:

  • Spare batteries
  • Chargers
  • Cup holders
  • Storage bags
  • Seat cushions
  • Positioning supports
  • Travel covers
  • Replacement parts
  • Other optional add-ons and upgrades

Defective, Damaged & Warranty Claims

Customers must inspect all products upon delivery. Any damage, defects, missing parts, or operational issues must be reported within 24 hours of delivery.

For approved warranty claims, manufacturers may provide troubleshooting, replacement parts, repair service, batteries, or replacement units under the applicable manufacturer warranty.

Replacement units are not guaranteed to ship immediately and may require troubleshooting, manufacturer approval, return inspection, and/or parts availability before processing.

Products designated as Final Sale or Non-Returnable are covered by the applicable manufacturer warranty process for defects or operational issues. Refunds are generally not available while the manufacturer is actively providing troubleshooting, repair, replacement parts, battery replacement, or replacement solutions under the warranty process.

Where warranty support or a replacement solution has already been provided or offered, the order may not qualify for a return or refund.

Damage or defects reported after 24 hours of delivery may not qualify for replacement, refund, or claim approval.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.

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