ComfyGO X-7 Ultralight Foldable Electric Wheelchair

Why Settle for Ordinary When You Can Have Extraordinary? The ComfyGO X-7, a foldable electric wheelchairs perfect for today's travelers. It supports up to 265 lbs, goes up to 4 MPH, and is available in a single and dual battery option that can travel 10-19 miles. Weighing only up to 40 lbs (without the battery), it's super easy to transport and store. Built with durable aircraft-grade aluminum, this wheelchair is ready for all your adventures. Say goodbye to heavy, outdated models and hello to the future of mobility.

ComfyGO X-7 Electric Wheelchair Portable Design

The ComfyGO X-7 is designed with a convenient foldable feature, making it exceptionally easy to transport and store. With just a few simple steps, the X-7 can be compactly folded, allowing it to fit into car trunks or tight spaces. This foldability ensures that the wheelchair is practical for daily use and highly portable, making it an excellent choice for users who are frequently on the move and need a reliable, easy-to-store mobility solution.

ComfyGO X-7 Electric Wheelchair Frame and Cushion Color Options

The X-7 Ultralight Foldable Electric Wheelchair offers both functionality and style, allowing users to choose from a variety of attractive color and design options. Its frame is available in three elegant colors: Black, Silver, and Bronze, catering to different aesthetic preferences. Additionally, the wheelchair's cushion is available in eight distinctive styles and colors, including the standard design and upgraded textile options in Black, Blue, Red, Purple, Gray, Coffee, and Taba.

ComfyGO X-7 Ultralight Foldable Electric Wheelchair Essential Features

360° Joystick

The X-7 wheelchair also features a 360-degree universal intelligent digital joystick with an LCD display, ensuring precise and effortless control over your mobility.

Ultra Lightweight

The ComfyGO X-7 electric wheelchair boasts a lightweight frame and two battery options, providing both versatility and convenience.

Airline & Cruise Approved

The ComfyGO X-7 features quick-release 7.5AH lithium-ion batteries that are easily removable for travel. These batteries are airline and cruise-approved, ensuring smooth travel experiences.

ComfyGO X-7 Documents

ComfyGO X-7 User manual

ComfyGO X-7 Specifications

Warranty

3-year warranty for the frame
1-year warranty for the electronics and parts

ComfyGO X-7 FAQ

1. Can I turn my wheelchair on or off with the remote control?
   No. The wheelchair's power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
2. Does my wheelchair arrive fully assembled?
   Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
3. Can my wheelchair go on an airplane or cruise?
   Yes. The lithium-ion battery is travel-approved by most major airlines and cruise lines. Before traveling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
4. I've run out of battery. Can I push my chair?
   Yes. The wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers on each motor to the unlocked position. Doing this will set your wheelchair to free wheel mode.
5. Does my remote control come paired with my chair?
   Yes. The remote control comes paired with your chair. If your remote loses its pairing, please watch this video tutorial. If you are still having difficulties pairing your remote, please contact us at (307) 243-4414, support@firstclassmobility.com, or use the "Let's Chat" feature on our website.
6. Can I silence the beeping sound my wheelchair makes while reversing?
   Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed, then hold the button down until you see the amber light in the middle of the display. Quickly press the horn button, and the beeping will stop. Repeat these steps if you want the beeping sound back.
7. Does the armrest raise?
   Yes. Both armrests can raise to allow an easier exchange or to make it easier to push your chair closer to a table.
8. How do I charge the battery?
   The lithium-ion battery can be charged through the joystick controller or directly on the battery. The charge time for an empty battery is 6-8 hours. If your battery has a partial charge, the charge time will be less. When the battery is fully charged, unplug the charger from the battery and the power outlet.
9. Can I install my controller on either side of the wheelchair?
   Yes. The controller will be set up on the right side of the wheelchair, but it can be easily moved to the left side.
10. Where can I find the serial number of my wheelchair?
    The serial number can be found in three places: on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in.

ComfyGO X-7 Remote Controll Guide

Warranty Information

Comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics. An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.

Order Acknowledgment

Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

• Payment Authorization
  Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

• Stock Verification
  After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

  • An estimated restock date
  • Alternative products
  • A full refund upon request

• Order Updates
  You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Cancellations (Before Order Ships)

If you need to cancel your order, please contact us as soon as possible. While we strive to accommodate cancellations, please note that if your order has already been processed with the manufacturer but has not yet shipped, the manufacturer may charge a processing fee. Any such fees will be deducted from your refund.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price,  excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

• Be in unused condition
• Be returned in its original packaging
• Include all parts, accessories, and documentation
  

Products manufactured by these Vendors are Non-Returnable:

Company List

• AFIKIM
  
• Amico (custom order)
• Assured Comfort
• Circle Specialty
• Charme Tech - StarSleep
• Costcare
• Dawn House
  
• DeBug
• Discover Your Mobility
• Green Transporter
• Handicare
• Hooga Health 
• Immersus
• Medacure Inc
  
• ObboMed
• Pushpak Motors
• Prius Healthcare
• Pro Active Medical & Protekt Aire
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Span America Mattresses 
• Supracor
• Journey Health - The Perfect Sleepchair (custom-made to order)
• Wellell
• Vipamat

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
• Red Light Therapy
• Wheelchair Cushions / Support Surfaces
• Specific Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.

Please Read the Following

When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.

Missed Delivery and Return Policy

IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:

• A 25% restocking and handling fee
• Outbound and return shipping costs

To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty

All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.

Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.

We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

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