MAJESTIC IQ-7000 Compact and Travel-Friendly Design

The IQ 7000 features a 12AH Li-Ion battery that is airline-approved, making it easy to take on flights. It provides long-lasting power for your travels. The scooter also folds automatically in seconds for quick storage and transport.

IQ 7000 Wheelchair Color Options and Storage

The ComfyGo IQ-7000 offers several customization options for comfort and style. Choose from four frame colors: black, silver bronze and blakc and red For the cushion and backrest, pick from standard, black, blue, red, or taba.   Each model comes equipped with a storage basket under the seat and a rear seat pouch, providing ample space for personal items and essentials.

MAJESTIC IQ-7000 Simple Remote Control Operation

The Majestic IQ 7000 folding power wheelchair folds up in just 3 seconds. A standout feature of this power chair is its remote control functionality. This allows the wheelchair to be operated remotely within a 10-yard range, giving both caregivers and users the ability to control it effortlessly. Additionally, the remote can be used to fold and unfold the chair, a unique convenience not offered by any other brands in the industry.

Majestic IQ 7000 Luxurious Support

ComfyGO prioritizes your comfort with the MAJESTIC IQ-7000 wheelchair. It features memory foam with cooling gel inserts and silicon cushion technology, providing a relaxing and comfortable ride. Built from sturdy aircraft-grade aluminum alloy, this wheelchair is designed for durability. The solid tires ensure a smooth, hassle-free ride on various terrains.

MAJESTIC IQ-7000: Essential Features

360° Joystick with LCD Display

The advanced joystick offers precise control and an easy-to-read LCD display, enhancing your mobility experience significantly.

Ultra Lightweight

The MAJESTIC IQ-7000 is designed to be ultra-lightweight, making it easy to transport and maneuver without compromising stability.

Airline & Cruise Approved

With its standard 12AH lithium-ion battery, the wheelchair is airline and cruise approved, ensuring travel convenience anywhere.

MAJESTIC IQ-7000 Features and Benefits

• Lightweight Design: At just 64 lbs, it’s easy to handle, store, transport, and ideal for travel.
  
  
• Airline and Cruise Approved: Ensures hassle-free travel with a standard lithium-ion battery compliant with travel regulations.
  
  
• Remote Control Functionality: Allows effortless folding, unfolding, and operation from up to 10 yards away, enhancing convenience for users and caregivers.
  
  
• Memory Foam Cushions with Cooling Gel Inserts: Provides superior comfort, reducing fatigue during long use.
  
  
• Aircraft-Grade Aluminum Alloy Construction: Delivers durability and stability while remaining lightweight.
  
  
• 360° Joystick with LCD Display: Offers precise control and clear navigation, improving the user experience.
  
  
• Customizable Options: Choose from various frame and cushion colors to suit your style and preferences.
  
  
• Ample Storage Solutions: Equipped with an underseat basket and rear seat pouch for carrying personal items and essentials.
  
  
• Solid Tires: Ensures a smooth and hassle-free ride over different terrains without worrying about punctures.
  
  
• Quick Manual or Automatic Folding Mechanism: Simplifies portability, folding the wheelchair in just 3 seconds for convenience.

MAJESTIC IQ-7000 Documents

ComfyGO Product Manual

MAJESTIC IQ-7000 Product Specifications

Warranty

The MAJESTIC IQ-7000 comes with 3-year warranty for the frame and 1-year warranty for the motor and electronics

MAJESTIC IQ-7000 FAQ

1. Can I turn my wheelchair on or off with the remote control?
   No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
2. Does my wheelchair arrive fully assembled?
   Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
3. Can my wheelchair go on an airplane or cruise?
   Yes. The 12AH (288WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
4. Is it possible for my wheelchair to automatically fold while I'm in the chair?
   Technically, yes. However, the automatic folding ability is controlled by a two-step process on the controller to avoid accidental folding while in use. For safety, only the chair operator should use the controls.
5. I’ve run out of battery. Can I push my chair?
   Yes. The IQ-7000 wheelchair can operate like a manual wheelchair. To do so, make sure the power is off, then disengage both motors by pulling the levers to the unlocked position for freewheel mode.
6. Does my remote control come paired with my chair?
   Yes. The remote control comes paired with your chair. If your remote loses its pairing, please watch this video tutorial on how to pair your remote. For further assistance, contact us at (307) 243 4414 or use the LET’S CHAT! feature on our website, firstclassmobility.com

Warranty Information

Comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics. An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.

Order Acknowledgment

Upon placing an order, you will receive an automated confirmation email containing the details of your purchase. This email acknowledges that your order has been received and is being processed.

• Payment Authorization
  Your payment method will be pre-authorized at the time of checkout. The charge will only be finalized once the order has been verified and prepared for shipment.

• Stock Verification
  After your order is received, our team will confirm product availability. If the item is in stock, it will be packaged and shipped. If the item is unavailable or on backorder, we will notify you immediately via email or phone with available options, including:

  • An estimated restock date
  • Alternative products
  • A full refund upon request

• Order Updates
  You will receive email updates throughout the fulfillment process, including shipment confirmation and tracking details once your order is dispatched.

Cancellations (Before Order Ships)

If you need to cancel your order, please contact us as soon as possible. While we strive to accommodate cancellations, please note that if your order has already been processed with the manufacturer but has not yet shipped, the manufacturer may charge a processing fee. Any such fees will be deducted from your refund.

Our team is here to assist you during business hours at 307-243-4414, through the chat option in the bottom right corner of our website, or via email at support@firstclassmobility.com anytime.

Refunds and Returns.

All our products are sourced directly from manufacturers. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Once the manufacturer receives and inspects your returned item, your refund will be processed and issued to the original payment method. While inspections can take up to four weeks, they are usually completed within 7–10 business days. The refund will be adjusted for outbound and return shipping costs, handling, and a 25% restocking fee.

If you do not see the refund within 7 business days after approval, please contact your bank or credit card provider, as additional processing times may apply.

Returns

You can return your purchase within 30 days for a refund of the purchase price,  excluding shipping, handling plus 25% restocking fees. To be eligible for a return, the item must:

• Be in unused condition
• Be returned in its original packaging
• Include all parts, accessories, and documentation
  

Products manufactured by these Vendors are Non-Returnable:

Company List

• AFIKIM
  
• Amico (custom order)
• Assured Comfort
• Circle Specialty
• Charme Tech - StarSleep
• Costcare
• Dawn House
  
• DeBug
• Discover Your Mobility
• Green Transporter
• Handicare
• Hooga Health 
• Immersus
• Medacure Inc
  
• ObboMed
• Pushpak Motors
• Prius Healthcare
• Pro Active Medical & Protekt Aire
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Span America Mattresses 
• Supracor
• Journey Health - The Perfect Sleepchair (custom-made to order)
• Wellell
• Vipamat

 
Product Categories that are Non-Returnable:

Non-Returnable Product Categories

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
• Red Light Therapy
• Wheelchair Cushions / Support Surfaces
• Specific Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. Except custom orders, most orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays are unavoidable and beyond First Class Mobility's control. Shipments from Canada also require border clearance, which may add to the wait time. We appreciate your patience and understanding and thank you for your business.

Please Read the Following

When you are purchasing from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and note and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any handling, outbound and return shipping costs plus restocking fees of 25%.

Damages

Please inspect the packaging upon delivery. If you notice any damage, note it when signing for the shipment. If your item arrives damaged, email photos of the damage, box, and SKU, along with a brief description, to support@firstclassmobility.com. Freight damage must be reported within 24 hours with photos and videos, or the claim will not be valid. Exterior damage, including punctures, must also be reported within 24 hours.

Missed Delivery and Return Policy

IIf a scheduled delivery is missed due to the freight company's inability to deliver and the goods are returned to the sender, the customer will be responsible for:

• A 25% restocking and handling fee
• Outbound and return shipping costs

To avoid these charges, please ensure availability during the scheduled delivery window. If any issues arise, contact the freight company or our customer service team to reschedule promptly.

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Warranty

All products are covered by the manufacturer’s warranty from the date of purchase, with terms varying by manufacturer. Please check individual product pages for details.

Damage must be reported immediately upon delivery. After the return period, any issues must be addressed directly with the manufacturer under their warranty terms.

We can provide proof of purchase and warranty details but are not responsible for repairs, replacements, or claims after the return period. Manufacturer warranties typically cover defects in materials or workmanship but exclude damage from normal use, wear and tear, or improper handling.

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

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