ComfyGO MAJESTIC IQ-8000 Remote Controlled Electric Wheelchair

ComfyGO MAJESTIC IQ-8000 Remote Controlled Lightweight Electric Wheelchair

The MAJESTIC IQ-8000 is a cutting-edge, travel-friendly electric wheelchair designed to elevate your mobility experience. Featuring a seat area width of either 17.5" or 20", this innovative folding power wheelchair has a weight capacity of 330 lbs.  Its airline-approved design makes it an ideal companion for all your adventures.

Travel-Friendly and Lightweight Design

The ComfyGO MAJESTIC IQ-8000 is a travel-friendly mobility device that folds in just three seconds, making it easy to fit in most car trunks and through doorways. It has a 12AH lithium-ion battery approved for airline and cruise travel, ensuring you can easily take it anywhere.

Luxurious Comfort for Your Mobility Needs

ComfyGO designs wheelchairs for optimal comfort, the MAJESTIC IQ-8000 features memory foam with cooling gel inserts and silicon cushion technology that lets you relax and unwind during your journeys. Crafted from a durable aircraft-grade aluminum alloy frame, this electric wheelchair is engineered to withstand the test of time. The solid tires provide a smooth, worry-free ride on various terrains.

Customization Options

The ComfyGo IQ-8000 offers several customization options for comfort and style. Choose from 5 frame colors: black, blue, bronze, red, and silver. For the cushion and backrest, pick from standard, black, blue, red, or taba. The wheelchair also comes in two seat widths: 17.5" for standard and 20" for a wider option.

Additionally, there are two lithium-ion battery options available. The 12AH battery provides a range of up to 10 miles on a single charge, while the upgraded 20AH battery extends the range to 17 miles per charge.

ComfyGO MAJESTIC IQ-8000: Essential Features

ComfyGO MAJESTIC IQ-8000: Essential Features

360° Joystick

The wheelchair is equipped with a 360-degree universal intelligent joystick.

Customize Your Wheelchair

MAJESTIC IQ-8000 wheelchair comes with a lightweight frame and two battery sizes to choose from.

Airline & Cruise Approved

The standard 12AH lithium-ion battery is airline and cruise approved, providing up to 10 miles of driving distance.

Features and Benefits

☑ Li-ion batteries power this series of electric wheelchairs and use DC motors. Users can control the direction and adjust speed by using the joystick controls located on the arm. This wheelchair can be used at low speeds, has good road conditions, and will handle low slopes.

☑ The battery gets up to 10+ / 19+ miles in driving distance.

☑ Apply to all different road types such as grass, ramp, deceleration strip, brick, muddy, snow, bumpy road.

☑ The Lithium battery can be charged and used together or separately / Airline Approved.

Documents

ComfyGO Product Manual

1. 1. Can I turn my wheelchair on or turn off with the remote control?
   No. The wheelchair’s power must be turned on before the remote control is turned on. This allows the controller to pair with the chair.
2. 2. Does my wheelchair arrive fully assembled?
   Your wheelchair will arrive almost fully assembled. When your wheelchair arrives, you'll need to attach the remaining parts.
3. 3. Can my wheelchair go on an airplane or cruise?
   Yes. The 12AH (288WH) lithium-ion battery is travel approved by most major airlines and cruise lines. Before travelling by airline or cruise, please contact the airline or cruise line to confirm their travel battery regulations.
4. 4. Is it possible for my wheelchair to automatically fold while I'm in the chair?
   Technically, yes. However, the automatic folding ability is controlled by a two-step process on the controller to avoid accidental folding while in use. For safety, only the chair operator should use the controls.
5. 5. I’ve run out of battery. Can I push my chair?
   Yes. The IQ-8000 wheelchair can operate like a manual wheelchair. Make sure the power is off, then disengage both motors by pulling the levers to the unlocked position for free wheel mode.
6. 6. Does my remote control come paired with my chair?
   Yes. The remote control comes paired with your chair. If your remote loses its pairing, follow the instructions for re-pairing.
7. 7. Can I silence the beeping sound my wheelchair makes while reversing?
   Yes. To remove the beeping noise, press the (+) key on the controller until you reach the top speed then hold the button down. Quickly press the horn button to stop the beeping.
8. 8. Does the armrest raise?
   Yes. Both armrests can raise for easier transfer and access to tables.
9. 9. How do I charge the battery?
   The lithium-ion battery can be charged through the joystick controller or directly on the battery. Charge time is 6-8 hours for an empty battery, less if partially charged. Unplug the charger when fully charged.
10. 10. Can I install my controller on either side of the wheelchair?
    Yes. The controller is initially set up on the right side but can be moved to the left side.
11. 11. Does my wheelchair come with a warranty?
    Yes, The IQ-8000 wheelchair comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
12. 12. Can I use my wheelchair on dirt and grass?
    Yes. The IQ-8000 can traverse low grass and compacted dirt with ease.
13. 13. Where can I find the serial number of my wheelchair?
    The serial number can be found in three places, on the frame near the footrest, in the product manual, and on the box the wheelchair was shipped in.

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Product Video

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Warranty Information

Comes with a standard 3-year frame, 1-year motor, 1-year battery, and 1-year electronic parts warranty.
An optional ComfyGO Care warranty can be purchased to provide up to 2 years of coverage for batteries and electronics. An optional ComfyGO Care+ warranty can be purchased to provide up to 3 years of coverage for batteries and electronics. ComfyGO Care and ComfyGO Care+ can be purchased within 90 days of your delivery date.

Return and Refund Policy

Cancellations & Refunds: At First Class Mobility we pride ourselves on having the best return policies in the industry. Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below). 

If you have questions, please send an email to support@firstclassmobility.com or call us at 307-243-4414

Cancellations (Before Order Ships)

If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at  307-243-4414, or the chat in the bottom right, or email support@firstclassmobility.com at any time. 

Cancellations of Custom Orders

Custom or made-to-order products cannot be canceled or refunded as these products are put into production specifically for your order. Custom order brands include:

Dundalk Lesiurecraft. No returns accepted/.The Order Cancellation and Change Policy includes: Cancellations without penalty up to 14 days from order entry; a $75 fee applies thereafter and orders can't be cancelled within 7 days of the ship date.

Post-shipping address changes incur a $250 fee. For Canadian Timber Collection, dealers have 24 hours for a $75 change fee.

These units are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us. 

All sales are final for Custom made and Made-to-order products.

Refunds and Returns.

All our products are sourced directly from our manufacturers and partner brands. If you need to exchange a product, you must first receive a return authorization form. Each manufacturer sets their own timeframes for possible returns. You, as the customer, are responsible for any shipping costs incurred during returns and exchanges.

Due to significantly increasing LTL/freight shipping costs, any outright returns will incur a 25% restocking fee plus the cost of in/out shipping, and a 2.9% transaction fee. If you are replacing the product with another item, we may be able to help cover some of the associated costs, depending on the product.

Please note, certain products listed below are non-returnable and non-refundable. Under specific circumstances, we can consult with the manufacturers to see if a return is feasible. If the manufacturer agrees to a return, a restocking fee, both-way shipping costs, and a 2.9% transaction fee will apply regardless. This comprehensive policy ensures that we can continue providing high-quality service while managing the increased logistics costs effectively.

First Class Mobility offers a 30-day return policy for unused items in their original packaging. As authorized partners with various brands, please note that some brands have their own return policies.

EWheels allows returns within 14 days, provided the item is unopened, unused, and in its original packaging.

Products manufactured by these Vendors are Non-Returnable:

• AFIKIM
• Assured Comfort
• Charme Tech
• Dawn House
• Green Transporter
• Immersus
• Medacure Inc
• Pushpak Motors
• Prius Healthcare
• ROHO
• Scoota Trailer
• SleepSafe Beds
• Journey - The Perfect Sleepchair (custom made to order)

 
Product Categories that are Non-Returnable:

• Adjustable Beds
• Hospital Beds - (cannot be returned - special order item)
• Mattresses such as Low Air Loss and Alternating Pressure types - (non-refundable, custom-ordered products)
• Wheelchair Cushions
• Specificied Scooters and Wheelchair brands

Shipping Times

We promise to do our best to get your order to you as soon as possible.  We provide estimated shipping times on the product pages. All orders are dispatched within 1-3 business days and delivered within 4-8 business days.  

Order delays have proven to be unavoidable and outside of the control of First Class Mobility.. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.

Please Read the Following

When you are making a purchase from firstclassmobility.com, you are acknowledging the following of the Exchange Agreement:

• I understand I am to inspect the package upon delivery, and notate and take pictures if there is any damage and provide it to First Class Mobility within 24 hours of the product being delivered.
• I understand that I am responsible for the cost of shipping both ways in the event of a return or exchange, including the cost of return shipping and the shipping cost for the new product in case of a refund or exchange.
• I understand that products need to be returned unopened and unused.  An additional restocking fee may occur.
• I understand that if my order has left the warehouse, I am unable to receive a full refund. 
• I understand that if I return my order once it has shipped, I will be responsible for paying any return shipping fees and restocking fees, which vary by product, but are usually around 25%.+ 3% transaction fee. 

Damages

Please inspect the packaging of your item(s) when they arrive, if you notice any damage, you should make note of it when signing for delivery.  If your item(s) arrive damaged please send photos of the damage, box, and SKU, along with a brief description of the damage to [email] and we will process an insurance claim on your behalf. Photos and videos must be sent for freight damage within 24 hours of arrival or the freight damage claim will not be valid. Any punctures or visible signs of exterior damage must be reported within 24 hours. 

Warranty

Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.

Returns

The First Class Mobility default is that customers will be responsible for all return shipping charges or re-consignment fees caused by customer error, unless otherwise stated on the product page. 

All of our products have guaranteed warranty policies - meaning that you will 100% get a fully functional, operating product that you paid for without any extra expenses incurred on your end - please see individual product pages for details. 

Missed Delivery and Return Policy

In the event that a scheduled delivery appointment is missed due to the freight company's inability to make the delivery, and the goods are returned to the sender, the customer will be responsible for the following:

• A 25% restocking fee of the product's total purchase price.
• Outbound and return shipping costs associated with the delivery attempt.

We advise all customers to ensure availability during the scheduled delivery window to avoid these additional charges. If there are any issues with the appointment, please contact the freight company or our customer service team to reschedule as soon as possible

BOGO Promotions

In the event of a BOGO promotion, both items must be returned for a full refund. If one of the two items is returned, you will get a replacement of that item or store credit for the value of that item when purchased on its own. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and depending on the manufacturer, potentially a restocking fee. Refunds will only be issued to the original credit card that you used when placing your order.

All customers agree that they have read, understand, and agree to the terms and conditions above. 

Individual items will have varying refund and return policies depending on the manufacturer. Please see individual product pages for details or contact [your store email].

Chargebacks

Our team of agents is here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry.  We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.

Given this, any customer that files a fraudulent chargeback will be held criminally liable for theft. If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together.  Thank you for shopping with us!

Contact support@firstclassmobility.com with any questions,

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.