Low-Friction Slide Sheet / Tube Sling for Patient Repositioning

The Joerns Hoyer Slide Sheet / Tube – Loop Style Sling is designed to assist with patient repositioning and movement. It is made from ultra low-friction material to support sliding and repositioning tasks while reducing resistance during use.

The loop-style tube design allows the sheet to be positioned around the body as needed and is available in sizes ranging from Small to XXL. This slide sheet is intended for use as part of patient handling procedures with compatible Hoyer patient lifts.

Key features

• Loop-style slide sheet / tube design

• Ultra low-friction material to support repositioning

• Available in multiple sizes (S–XXL)

Compatibility

• Hoyer Advance Patient Lift

• Hoyer Presence Multi-Purpose Patient Lift

• Hoyer Stature Patient Floor Lift

• Hoyer HPL450 Battery-Powered Patient Lift

• Hoyer HPL700 Patient Lift

Documents

Joerns Hoyer Sling Charts

Joerns Hoyer Slide Sheet Specs

Joerns Hoyer Slings Warranty

Warranty Information

Hoyer Pro Slide Sheets:
Warranted for twelve (12) months from the date of purchase by the original consumer/owner.

Warranty Terms

Joerns Healthcare warrants that Hoyer slings and slide sheets are free from defects in materials and workmanship for the applicable warranty period listed above, beginning on the date of purchase by the original consumer/owner.

Warranty Exclusions

This warranty does not cover:

Damage caused by unsuitable environmental conditions
Failure to maintain the product according to user and service instructions
Any alteration, modification, or repair
Normal wear and tear
Consumer neglect or willful damage
Any alteration or modification will void the warranty.

Warranty Limitations

Joerns Healthcare’s responsibility is limited to supplying replacement parts determined to be defective.
Replacement parts are covered only for the remainder of the original warranty period.
When requested, defective parts must be returned to Joerns Healthcare at the customer’s expense for inspection.
Credit will be issued only after inspection and approval by Joerns Healthcare.

Warranty Eligibility

This warranty applies only to the original purchaser of the slings and/or slide sheets.
Please check with your supplier to confirm whether international warranties apply.

Order Processing

Once your order is placed, you will receive a confirmation email acknowledging receipt of your order.

Orders are fulfilled directly through our authorized manufacturer partners to ensure you receive the newest production inventory.

If an item is temporarily unavailable, we will contact you promptly with updated availability and options. At that time, you may choose to proceed with the revised timeline or cancel for a full refund.

If you confirm that you wish to proceed, the order becomes a confirmed backorder. Once we commit funds with the supplier to reserve inventory specifically for your order, it cannot be cancelled.

You will receive email updates throughout the process, including tracking details once your order ships.

Cancellations within 24 hours may be approved at our discretion if the order has not yet been placed with the supplier or shipped.

Returns

Returns are accepted within 7 days of delivery for eligible products.

Approved returns are subject to:

• A 25% restocking fee

• Non-refundable outbound shipping

• Non-refundable white-glove delivery charges (if applicable)

After 7 days, and up to 14 days from delivery, eligible products may be exchanged only.

After 14 days, all sales are considered final.

Returned items must be unused, in original packaging, and include all components and documentation. Return shipping costs are the customer’s responsibility.

To request a return, please email:
support@firstclassmobility.com

Pre-Orders & Backorders

Some products may require advance reservation to secure manufacturer inventory.

Pre-orders and confirmed backorders are paid in full at the time of purchase. Once inventory is reserved and funds are committed with the supplier, these orders cannot be cancelled.

Estimated shipping timelines are provided in good faith. Delays may occur due to manufacturing schedules, supplier availability, or freight logistics.

Any exception granted is at our sole discretion and may be subject to a cancellation and restocking fee.

Final Sale Items

Due to hygiene, safety, or manufacturer restrictions, the following items are non-returnable:

• Beds and mattresses

• Batteries and chargers

• All lifts (residential, vehicle, and patient lifts)

• Lift chairs, geri chairs, and patient room chairs

• Wheelchair cushions, support surfaces, and slings

• Mobility accessories

• Red light therapy devices

• All products sold under the brand Discover Your Mobility

View the full list of non-returnable brands here .

Defective or Damaged Items

If an item arrives defective or damaged, the manufacturer will offer a replacement at no cost. Issues must be reported within 24 hours of delivery.

A replacement requires the defective item to be returned before a new unit is shipped. A prepaid return label will be provided for approved claims.

If you decline a replacement and request a return instead, the request will be handled under the standard return policy, including a 25% restocking fee and non-refundable shipping costs.

Damage not reported within 24 hours may not be eligible for a claim.

Missed Deliveries, Refused Shipments & Incorrect Addresses

Freight and large-item deliveries are scheduled to the address provided at checkout. Please ensure all delivery details are accurate before submitting your order.

If an order is refused at delivery or returned to the sender, a 25% restocking fee will apply, and all outbound and return shipping costs will be the customer’s responsibility.

If an incorrect or incomplete address is provided and the shipment requires re-delivery, address correction, or is returned to the sender, the customer is responsible for any additional shipping, freight, storage, or re-delivery fees charged by the carrier.

Warranty

All products are covered by the manufacturer’s warranty, which varies by brand and product.

We are happy to assist you with documentation, proof of purchase, and guidance throughout the warranty process. Warranty service, repairs, and replacements are handled directly by the manufacturer in accordance with their terms and coverage.

After the return period has passed, any repair or replacement requests will be subject to the manufacturer’s warranty policy and may require return of the defective item for inspection.

Payment Disputes

If you experience any issue with your order, please contact us directly so we can resolve it as quickly as possible.

In the event of a payment dispute, we may provide order records, communication history, and this policy to the payment provider for review.

Agreement

By placing an order with FirstClassMobility.com, you agree to the terms outlined in this Refund & Return Policy, including applicable restocking fees, shipping charges, and final sale exclusions.

Product specifications are provided by manufacturers as general guidance. Actual measurements and performance may vary slightly due to production tolerances, optional accessories, or model updates.